Vision, Mission and Values

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Vision, Mission and Values Commissioner's Overview Revenue

Assessing Functions Assessing Functions

Profits Tax Salaries Tax Property Tax Personal Assessment Advance Ruling Objection Appeal to the Board of Review Appeal to the Courts Business Registration Stamp Duty Estate Duty Betting Duty Hotel Accommodation Tax Tax Reserve Certificates

Collection Collection

Collection of Tax Refund of Tax Recovery of Tax in Default

Field Audit and Investigation Field Audit and Investigation

Field Audit Investigation Property Tax Compliance Checks

Taxpayer Services Taxpayer Services

IRD Homepage Electronic Enquiry Services Telephone and Counter Enquiry Services Tax-help Services for Completion of Tax Returns Complaints Performance Pledges

Information Technology Information Technology

Information Systems IT Enabled Workplace Electronic Services eTAX

Human Resources Human Resources

Organisation Chart Establishment Staff Promotions and Turnover Training and Development Staff Relations and Welfare The IRD Sports Association

Legislative Amendments

Environmental Report Environmental Report

Green Management Policy Green Management and Promotion of Green Awareness Environmental Protection Performance New Initiatives and Targets

Miscellaneous Miscellaneous

Charitable Institutions General Inspection Internal Audit Approval for Tax Return Forms and the Manner of Furnishing the Returns

Inland Revenue Department
60th Anniversary Inland Revenue Department
60th Anniversary

Commissioners of Inland Revenue Revenue Collection and
Cost of Collection IRD Departmental Grades Major Events

Vision, Mission and Values

Vision
We aim to be an excellent tax administration that plays an important part in promoting Hong Kong's prosperity and stability.

Mission
We are committed to –
• • • •	collecting revenue efficiently and cost-effectively; providing courteous and effective service to the taxpaying public; promoting compliance through rigorous enforcement of law, education and publicity programmes; and enabling staff to acquire the necessary knowledge, skills and attitude so that they can contribute their best to the achievement of our vision.

Values
Our core values are –
• • • • • • •	Professionalism Efficiency Responsiveness Fairness Effectiveness Courtesy Teamwork